Communication in general is process of sending and receiving messages that enables humans to share knowledge, attitudes, and skills. Communication is composed of two dimensions – verbal(such as speech) and nonverbal (such as body language, sign language, paralanguage, touch, eye contact, and writing.). Nonverbal communication has been defined as communication without words. It includes apparent behaviors such as facial expressions, eyes, touching, and tone of voice, as well as less obvious messages such as dress, posture and spatial distance between two or more people.
Everything communicates, including material objects, physical space, and time systems. Although verbal output can be turned off, nonverbal cannot. Even silence speaks.
Activity or inactivity, words or silence all have message value.
Humans use nonverbal communication because:
Words have limitations: There are numerous areas where nonverbal communication is more effective than verbal (when explain the shape, directions, personalities are expressed nonverbally)
Nonverbal signal are powerful: Nonverbal cues primary express inner feelings (verbal messages deal basically with outside world).
Nonverbal message are likely to be more genuine: because nonverbal behaviors cannot be controlled as easily as spoken words.
Nonverbal signals can express feelings inappropriate to state: Social etiquette limits what can be said, but nonverbal cues can communicate thoughts.
A separate communication channel is necessary to help send complex messages: A speaker can add enormously to the complexity of the verbal message through simple nonverbal signals.
So let’s talk about nonverbal means of communication. They are:
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